FAQ

How Long Will My Order Take to Arrive?

Delivery times can vary depending on location and other uncountable factors.  Our general delivery times will be between 7 - 10 days of placing your order.    

If I have a query regarding my order, who can I contact?

If you wish to contact us for any queries, you can do so by e-mailing support@mrzoomie.com

We aim to respond to our customers within 24 hours.

 

What do I do if the item doesn't work?

If you receive a product that is faulty or not working, please e-mail us at support@mrzoomie.com with a description of the issue and supporting pictures.

One of our customer support representatives will organise the return of the faulty product and a working replacement at no cost to you.

 

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