Frequently Asked Questions
How do I check the status of my order?
How long will my order take to arrive?
Delivery times can vary slightly depending on your location and other uncountable factors. Our general delivery times are expected to be between 7 - 10 days from time of purchase.
What is my tracking number?
Your tracking number will assist in providing updates on the status of your order. You will receive this tracking number as soon as your order has been fulfilled.
I can't see the product I'm looking for, can I request a product
We always love hearing what products our customers arelooking for. Please leave us a product recommendation in the Contact Us section pag.
I haven't recieved my order, what do i do?
Payment & Delivery
What payment options are available?
Mr.Zoomie offers a range of payment options including Visa, Mastercard, Amex, Shop Pay, Apple Pay, Google Pay and Zip.
What countries do you deliver too?
Mr.Zoomie currently delivers to 18 countries. These include United States, United Kingdom, Canada, Australia, New Zealand, Belgium, Denmark, France, Germany, Ireland, Netherlands, Norway, Portugal, Russia, Spain, Sweden, Switzerland. Mr.Zoomie is aiming to extend this to more countries in the future.
If my purchase didn't meet my expectations, how do i return the product?
Please refer to our Return & Refund Policy. Orders can be returned within 30 days of the date of receipt.